You may check with your credit/debit card or online banking if there is any deduction from kiplePay. If yes and the top up amount is not reflected on your kiplePay E-Wallet balance, kindly contact us and provide more details as listed below to firstname.lastname@example.org or contact our Kiple Support Team at +603 8605 3357.
- kiplePay Username
- Top up amount
- Date and time of transaction
- Top up method (FPX/ Credit Card /Debit card)
- Screenshot of the transaction history