What do I do if my order/item is missing during delivery? Follow Since the order/item is being handled by Lalamove Riders, you may contact Lalamove’s Customer Service at 03-7688 6555 (daily operational hours: 8:00 AM- 10:00 PM) for immediate assistance. Related articles What are the channels to contact the kiplePay Customer Service? How do I use my voucher for payment? Can I get a discount for my purchase?